Privacy Policy
PainHunting (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website and services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Account details
- Payment-related information (processed via third-party providers)
b. Usage Data
- Pages visited
- Time spent on the website
- Interactions with tests, content, and services
c. Test & Input Data
- Answers you provide in tests
- Results generated from your inputs
This data is used to improve your experience and provide personalized insights.
2. How We Use Your Information
We use your information to:
- Provide and manage your account
- Process payments and purchases
- Deliver test results and content
- Enable bookings with Painhunters
- Improve website functionality and user experience
- Communicate important updates or service-related messages
3. Payments
All payments are handled securely through third-party payment providers, including Robokassa (LLC Roboexchange, robokassa.ru), TipTopPay Kazakhstan
We do not store your full payment details such as credit card numbers.
4. Sharing of Information
We do not sell your personal data.
We may share your information with:
- Painhunters (only when you book a session with them)
- Payment providers (to process transactions)
- Service providers (hosting, analytics, email services)
All third parties are bound by confidentiality obligations and are prohibited from using your data for any other purpose.
5. Data Security
We implement reasonable security measures to protect your data.
However, no system is 100% secure, and we cannot guarantee absolute security.
6. Cookies
We use cookies to:
- Improve website performance
- Remember user preferences
- Analyze traffic
You can disable cookies through your browser settings.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent (where applicable)
To exercise these rights, contact us using the details below.
8. Data Retention
We retain your data only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
9. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of those sites.
10. Children’s Privacy
Our services are not intended for children under 18.
We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated date.
12. Governing law
This Privacy Policy is governed by the laws of the Republic of Kazakhstan
(Law on Personal Data and Its Protection, dated May 21, 2013).
If you are located in the Russian Federation, your data is also processed
in accordance with Federal Law No. 152-FZ.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Legal entity: Painhunting LLC,
BIN: 230540044472
Address: Mangilik el 38, 117, Astana, Kazakhstan
painhunting.kz@gmail.com
Final Note
Your continued use of the website constitutes acknowledgment of this Privacy Policy. Explicit consent is obtained where required by applicable law.
